OnCall PRO, Inc. ("Company," "we," "our," or "us") values the privacy of individuals who use our website and related services (collectively, the "Services"). This Privacy Notice (the "Notice") describes the information that we gather from visitors, users, and others who access or use the Services ("Users" or "you"), how we use and disclose such information, and the steps we take to protect such information. This Privacy Notice describes only privacy practices of the Company and does not cover the practices of other companies.
Depending on how you use the Services, you may provide us with certain information related to you and your organization. This may include information that can be used to identify you, such as your name or contact information (collectively "Personal Information"). The Personal Information we obtain generally consists of (a) information you provide to us about yourself and others, (b) information we receive from other sources, and (c) automatically collected information.
When you use the Services, you may provide us with Personal Information relating to you and/or to individuals to whom you may provide or from whom you receive services. The Personal Information you provide to us may include, but is not limited to:
If you connect to the Services from third-party sites, we may receive Personal Information about you from such third parties and combine it with Personal Information we collect through the Services. For example, we may obtain Personal Information (a) when you sign up or log in through a third-party social media platform or authentication service (such as Google), and (b) from publicly or commercially available sources, which we may combine with other information we have about you.
We automatically collect certain information about individuals who use the Services, such as information about computers, devices, and browsers used to access the Services. For example, we use cookies to improve your experience with the Services by remembering your login information. Third parties may also use cookies, pixels, or other devices to collect information when you use the Services. We do not control any cookies or other data collection tools that may be placed on the Services by a third party, and this Notice does not cover the use of such cookies and/or other data collection tools by any third party. We encourage you to read the privacy notices of such third parties to find out more about the information that may be collected by them and the choices you have regarding the collection, use, and sharing of such information. You may be able to "opt out" of placement of cookies through your web browser settings. However, by opting out, some portions of the Services may not function efficiently.
We may use your Personal Information to provide, maintain, and improve the Services, and to manage our relationship with you. In particular, we may use your Personal Information to:
We may provide the Personal Information we obtain:
Nothing herein restricts the using and sharing of de-identified, aggregated, or anonymized information, which may be used or shared with third parties without your consent.
We take measures designed to protect your Personal Information including to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Services by any person using your password. Please advise us immediately if you believe your password has been misused.
We retain your Personal Information for as long as necessary or appropriate to provide the Services you request and to fulfill legal compliance purposes and essential business purposes. The retention period for your Personal Information may vary depending on your use of the Services, our legal obligations, or other circumstances.
Residents of states with applicable privacy laws may be afforded certain rights with respect to their personal information. Depending on where you live, and subject to certain exceptions, you may be entitled to the rights described below. Please note that if you submit a request to exercise any of the below rights, we may request additional information to process your request, including to verify your identity and locate personal information we may hold about you.
If you would like to submit a request with respect to the Personal Information we collected about you through the Services, please contact us by email at the email address under "Contact" below.
California law permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those third parties. See the "Contact" section for where to send such requests. Residents of California may have the following rights under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA"):
If you would like to exercise your CCPA rights with respect to the Personal Information we collected about you through the Services, please contact us by email at the email address under "Contact" below.
We do not knowingly collect, solicit, or maintain Personal Information from anyone under the age of 18 or knowingly allow such persons to use or register for the Services. If you are under 18, please do not send any Personal Information about yourself to us.
You may request deletion of your account and your data by emailing us at support@oncallpro.ai. Upon such request we may retain certain information in our backup systems for a limited period of time, or as required by law, prior to deleting it. Additionally, you may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.
We do not currently take steps to respond to "Do Not Track" browser signals because no uniform standard to respond to such signals has been developed.
The Services may be made available to you through third-party platforms or services, or may contain links to websites, apps, or services not operated by us. Please note that we are not responsible for the privacy notices or practices of platforms or services not affiliated with us. We encourage you to read and familiarize yourself with the privacy policies and practices published by those third parties.
We reserve the right to change the provisions of this Notice at any time. Please revisit this page periodically to stay aware of any changes. If we modify this Notice, we will make it available through the Services and indicate the date of the latest revision. Your continued use of the Services after the revised Notice has become effective indicates that you have read, understood, and agreed to the current version of this Notice.
Please contact us with any questions regarding this Notice at support@oncallpro.ai